O-01
24/7 Remote Monitoring
Continuous NOC oversight of uptime, generation, state-of-charge, inverter faults and FCAS dispatch — with alarms triaged and dispatched in under 15 minutes.
Tier 2 · 24/7 NOC
Managed Energy Operations
ESQ operates the assets we engineer — ongoing performance accountability after delivery, held to the business case the board originally signed off.
01 — Overview
Assets deliver returns only when they run to spec. ESQ's Managed Energy Operations practice provides 24/7 remote monitoring, predictive maintenance and portfolio-level performance reporting for solar, battery storage and EV charging fleets across Australia — reported against the original advisory-stage business case, not a vendor-friendly baseline.
Multi-site retailLogistics fleetsIndustrial estatesGovernment portfoliosHealthcare networksThird-party assets (audited)
Spec Sheet
- NOC coverage
- 24 / 7 / 365
- First-line SLA
- < 15 min alarm response
- Fleet uptime
- 99.7% availability
- Monitoring
- String · inverter · BESS · EVSE
- Reporting
- Quarterly variance + live dashboard
- Maintenance
- Predictive + preventative
- Revenue services
- FCAS · arbitrage · demand-response
- Re-assessment
- Annual roadmap refresh
02 — Capabilities
What ESQ delivers across this practice.
O-02
Predictive Maintenance
Lifecycle management with thermography, string-level analytics and fault detection ahead of failure — minimising unplanned downtime and warranty exposure.
O-03
Performance Reporting
Quarterly variance reporting against the original advisory-stage business case, plus a live multi-site portfolio dashboard shared with your CFO and sustainability lead.
O-04
Annual Re-Assessment
Tariffs, targets and footprint all shift. Each year we re-run the portfolio model and update the roadmap so the strategy — and the capital plan — stays current.
O-05
Revenue Optimisation
Dispatch optimisation across FCAS, wholesale arbitrage and demand-response programs — pursued only where the numbers materially exceed the risk.
O-06
Warranty & Compliance
End-to-end warranty administration, DNSP compliance evidence, AS/NZS re-testing and insurance-grade incident reporting across the estate.
03 — Delivery
A disciplined, engineered process.
- 01
Onboard
Commissioning audit, SCADA/API integration, baseline against the business case.
- 02
Monitor
24/7 NOC oversight, first-line alarm response, dispatch and revenue services.
- 03
Maintain
Preventative and predictive maintenance, warranty and compliance management.
- 04
Reassess
Quarterly variance reporting and annual roadmap refresh with the advisory team.
04 — FAQs
Common technical questions.
- Do you operate assets ESQ didn't build?
- Yes. ESQ takes over third-party solar, storage and EV assets provided we can complete a commissioning audit and access the plant SCADA or inverter APIs.
- What does 24/7 monitoring actually cover?
- Generation, consumption, SoC, inverter faults, comms loss, FCAS dispatch state and thermal alerts — with a live NOC responding to first-line alarms in under 15 minutes.
- How is performance reported?
- Quarterly variance reports against the original business case set at the advisory stage, plus a live portfolio dashboard covering generation, consumption, storage and EV utilisation across every site.
- What triggers an annual re-assessment?
- Tariffs, emissions targets, technology curves and your own footprint all move. Each year we re-run the portfolio model and update the roadmap so the strategy stays live.
Explore O&M plans for your portfolio.
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